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FAQs

1. What does Ooma do?

Ooma is a leading provider of innovative communications solutions and other connected services to small business, home and mobile users. Our unique hybrid SaaS platform, consisting of our proprietary cloud, on-premise appliances, mobile applications and end-point devices, provides the connectivity and functionality that power our solutions. Our communications solutions deliver our proprietary PureVoice HD voice quality, advanced features and integration with mobile devices at extremely competitive pricing and value. Our platform helps create smart workplaces and homes by providing value-added communications and other connected services and by integrating end-point devices to enable the Internet of Things. Our platform and solutions have the power to provide communications, productivity, automation, monitoring, safety, security and networking infrastructure applications to our users.

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2. When was Ooma incorporated?

Ooma, Inc. was incorporated in Delaware on November 19, 2003.

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3. Where are Ooma’s headquarters?

Our corporate office is located at:
1880 Embarcadero Rd
Palo Alto, CA 94303

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4. When did Ooma go public and where does its stock trade?

The company went public on July 17th, 2015 at an initial public offering price of $13.00 per share on the NYSE under the ticker symbol OOMA.

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5. Who were the underwriters of Ooma’s IPO?

Credit Suisse Securities (USA) LLC
BofA Merrill Lynch
JMP Securities LLC
William Blair & Company, L.L.C.
Wunderlich Securities, Inc

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6. Where is Ooma’s common stock listed and under what symbol?

Ooma’s stock is listed on the New York Stock Exchange (NYSE) under the symbol OOMA.

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7. Who are Ooma’s independent auditors?

Deloitte & Touche LLP

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8. When does Ooma’s fiscal year end?

Ooma’s fiscal year ends January 31.

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9. Where can I access Ooma’s filings with the Securities and Exchange Commission (SEC)?

Please see the SEC Filings section of our website.

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10. Does Ooma pay dividends?

Ooma does not currently pay dividends.

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11. Who is Ooma’s transfer agent?

Ooma’s transfer agent is ComputerShare (www.computershare.com)

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12. I am a pre-IPO investor in Ooma, or a former employee with Ooma shares. How do I move those shares to my broker?

Our transfer agent is Computershare, Inc. Please refer to the section below titled “How do I contact Ooma’s transfer agent?”

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13. How do I contact Ooma’s transfer agent?

Our transfer agent is Computershare, Inc. (https://www-us.computershare.com/Investor/). They can help with a variety of shareholder-related services:

Change of address
Transfer of stock ownership
Lost or missing stock certificate(s) request
Account statement request

Please direct your inquiries and transaction requests to Computershare using the options listed below:

Telephone inquiries:
800-736-3001 (when calling from the US or Canada)
781-575-3100 (when calling from outside the US or Canada)

Email inquiries:
web.queries@computershare.com

Written requests:
By mail:
Computershare Trust Company, N.A.
PO Box 30170
College Station, TX  77842

By overnight delivery:
Computershare Trust Company, N.A.
211 Quality Circle Ste 210
College Station, TX  77845

Investor Center:
You can also manage your account online via Investor Center, Computershare’s web-based tool for shareholders. Here you can view your account details, update your account information and process various transactions. Registration is quick and easy. You can access Investor Center at http://www.computershare.com/investor/

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14. What is a transfer agent?

A transfer agent and registrar for a publicly held company keeps records of stock held by registered shareholders, including shares held in certificate form. When stock changes hands, the transfer agent updates the record of ownership of the stock. The transfer agent does not maintain records of shares bought and sold through brokerage accounts and held in “street name.” Such records are maintained by the specific brokerages through whom shares are bought and sold.

The transfer agent is also responsible for escheatment, which is the legally-required process of transferring unclaimed property to the state. If you are a registered shareholder of Ooma stock, it is critical that you maintain current contact information with the transfer agent; otherwise, you are at risk of having your shares escheated. If you hold your shares through a brokerage account, you need only ensure that your address is current with your brokerage firm.

Ooma’s transfer agent is Computershare, Inc. and can be contacted as noted above.

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15. Where can I get more information or contact the company?

Additional information is available on our investor relations home page, or you may contact our Investor Relations firm The Blueshirt Group at ir@ooma.com or call (650) 300-1480.

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1Purchase of Ooma Telo required, beginning at suggested retail price of $129.99. Ooma's free home phone service does not include high-speed Internet or broadband service. Free home calling offered in the United States only. Federal universal service charges, FCC regulatory fee, state and local taxes, fees & surcharges and regulatory and compliance fees are billed monthly and are subject to change. To determine the specific charges in your area, go to http://www.ooma.com/rates. Transfer of your existing phone number, where available, requires a one-time processing fee. Ooma Premier. and other enhanced features carry a monthly service fee and may require additional peripheral devices sold separately.

Unlimited U.S. calls are subject to normal residential usage limitations. See http://www.ooma.com/termsandconditions for current usage limitations. International calls are billed per minute and must be prepaid. Directory assistance (411) calls are billed per call. See http://www.ooma.com/rates. Ooma E911 service operates differently from non-Internet 911 service. See http://www.ooma.com/911 for details. Some alarms, faxes and other devices may not be compatible. Additional terms apply, see http://www.ooma.com/termsandconditions.

Any questions? Call us (free, of course). Call 866.452.6662. Monday-Friday 5am-5pm PST, Saturday-Sunday 8am-5pm PST.

Copyright © 2017 Ooma, Inc. All rights reserved.