Investor Relations

Corporate Profile

Ooma creates powerful connected experiences for businesses and consumers. Ooma’s business and consumer phone service solutions are each ranked #1 by our customers according to surveys by PC Mag and Consumer Reports.

Ooma Office is a cloud-based Voice over IP (VoIP) multi-user communications platform for small and medium-sized businesses to manage communications in and out of the office with a suite of business features at an affordable price. For businesses that require an even more advanced feature set, Ooma Office Pro adds secure HD video meetings, call recording, enhanced call blocking and voicemail transcription. For more complex businesses, Ooma Enterprise is a highly customizable, flexible, and scalable UCaaS and call center solution.

Ooma Telo is a complete home communications solution designed to serve as the primary phone line delivering high-quality voice communications, advanced calling features and connected services not offered by traditional landlines.  Ooma Telo also delivers an innovative security and monitoring solution to provide do-it-yourself home security and awareness through an elegant mobile app and wireless sensors including door/window, motion, garage door, water, siren, smoke and keypad.

Approximately 90% of Ooma revenue is recurring, delivered via the cloud from our unique multi-tenant SaaS platform. Our subscription heritage began with consumers in 2009 and extended to businesses in 2013, initially with small offices. Since our initial public offering in 2015, our business services scaled significantly and during 2020 our largest business customer had grown to more than 25,000 seats. During 2QF22 our business sales grew to 48% of total revenue and is anticipated to soon exceed our residential revenue. While growing our unified communications capabilities, we continually strive to refine our solutions to provide the industry’s best customer economics and lowest costs, delivering subscription and services gross margin of more than 70%.

Business customers are driving us to expand further beyond North America.  We are investing today in strategically located overseas data centers growing internationally, but today our revenues primarily come from customers in North America, where we have more than 2 million users, including those that use our Talkatone mobile app.

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Year Founded:

2003

Industry:

Software/Technology

Personnel:

977 (employees and contractors)

Fiscal Year End:

January

Headquarters:

525 Almanor Avenue, Suite 200, Sunnyvale, California 94085

Exchange/Trading Symbol:

NYSE/OOMA, IPO 2015


Why Ooma

Our addressable market is large and growing rapidly

We focus on small to medium-sized businesses, as well as larger organizations that require advanced communications solutions for offices of any size. Multi-person businesses with fewer than 500 employees number approximately 6.0 million in the U.S. and 1.3 million in Canada (Sources: Small Business Administration, 2020 and Statista, 2021 for Canada). We believe this is an underpenetrated segment of the cloud communications industry, which is growing ~14% annually (Research and Markets, Global Hosted PBX Market, May 2021).

We lead with innovation

Ooma began by focusing on perfecting VoIP, with patented techniques for ensuring voice quality and service that is among the industry’s best. We continue to enrich the scope of our service by adding advanced communications and collaboration features to provide unified communications as a service (UCaaS) that fulfills customer needs while being extraordinarily easy to use.

Our gross margins reflect our strengths

We have a proprietary technology platform that we believe provides significant cost advantages. With more than 2 million users, our operational scale further contributes to our ability to deliver gross margin that is among the best in our industry. We offer our customers a great value by providing them exceptional features and services at a very competitive price. Their satisfaction contributes to our low customer churn and low customer service costs.

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