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Super Hungry on Super Sunday: Ooma Tracks 250 Percent Increase in Peak Phone Calls to Restaurants During the Big Game

February 08, 2021

SUNNYVALE, Calif.--(BUSINESS WIRE)-- Ooma, Inc., a smart communications platform for businesses and consumers, went deep into the end zone of its network last night and discovered the peak moment for take-out orders during the Super Bowl: 7:03 pm Eastern, when simultaneous calls to quick-service restaurants increased 250 percent from the previous Sunday.

Hungry football fans eager for pizza, chicken wings and other game-time favorites first hit the phones in a big way at 5 pm Eastern, when simultaneous call volume almost doubled within ten minutes. Simultaneous calls handled by Ooma continued at high levels – except for a dip at 6:30 pm for kick-off – until about 7:30 pm.

Ooma provides phone service to more than two million customers, including restaurant businesses who stay ahead of the competition with the advanced features of Ooma Office and Ooma Enterprise (https://www.ooma.com/business/).

“Even in these extraordinary times, the Super Bowl is an event that calls for celebration and our restaurant customers want to know calls will get through without any blocking or tackling,” said Jim Gustke, vice president of marketing for Ooma. “We easily rushed through this surge in traffic, demonstrating that Ooma can deliver endurance like Tom Brady and quick action like Patrick Mahomes.”

About Ooma, Inc.

Ooma (NYSE: OOMA) creates powerful connected experiences for businesses and consumers, delivered from its smart cloud-based SaaS platform. For businesses of all sizes, Ooma provides advanced voice and collaboration features that are flexible and scalable. For consumers, Ooma’s residential phone service provides PureVoice HD voice quality, advanced functionality and integration with mobile devices. Ooma’s innovative smart security solution delivers a range of wireless security sensors that make it easy for anyone to protect their home. Learn more at www.ooma.com or www.ooma.ca in Canada.

MEDIA CONTACT:
Mike Langberg at Ooma
press@ooma.com
650-566-6693

INVESTOR CONTACT:
Matt Robison at Ooma
ir@ooma.com
650-300-1480

Source: Ooma, Inc.

1Purchase of Ooma Telo required, beginning at suggested retail price of $129.99. Ooma's free home phone service does not include high-speed Internet or broadband service. Free home calling offered in the United States only. Federal universal service charges, FCC regulatory fee, state and local taxes, fees & surcharges and regulatory and compliance fees are billed monthly and are subject to change. To determine the specific charges in your area, go to https://www.ooma.com/rates. Transfer of your existing phone number, where available, requires a one-time processing fee. Ooma Premier. and other enhanced features carry a monthly service fee and may require additional peripheral devices sold separately.

Unlimited U.S. calls are subject to normal residential usage limitations. See https://www.ooma.com/termsandconditions for current usage limitations. International calls are billed per minute and must be prepaid. Directory assistance (411) calls are billed per call. See https://www.ooma.com/rates. Ooma E911 service operates differently from non-Internet 911 service. See https://www.ooma.com/911 for details. Some alarms, faxes and other devices may not be compatible. Additional terms apply, see https://www.ooma.com/termsandconditions.

Any questions? Call us (free, of course). Call 866.452.6662. Monday-Friday 5am-5pm PST, Saturday-Sunday 8am-5pm PST.

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